pkr6 Privacy Policy

1.Introduction

pkr6 ("pkr6", "we", "us", "our") operates the online betting and casino platform accessible at https://pkr6.app and all associated subdomains and mobile interfaces (the "Platform"). We are committed to protecting the privacy and security of the personal information of all users ("User", "you", "your") who register on or interact with the pkr6 Platform.

This Privacy Policy describes what personal data we collect, why we collect it, how we use and store it, who we may share it with, and what rights you have in relation to your data. It applies to all personal data processed in connection with your use of the pkr6 Platform, including data submitted during registration, account use, financial transactions, customer support interactions, and browsing activity on our website.

By registering on the pkr6 Platform or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the pkr6 Platform.

This Privacy Policy should be read alongside the pkr6 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2.Data We Collect

pkr6 collects personal data in the following categories depending on how you interact with the Platform:

2.1 Registration & Identity Data

• Full legal name and date of birth
• Pakistani mobile number and/or email address
• Username and encrypted account password
• National identity information (where required for verification purposes, e.g., CNIC number or equivalent)
• Proof of identity and address documents submitted during KYC verification

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, and payment method identifiers
• JazzCash account reference numbers, Easypaisa wallet identifiers, bank account details (account holder name, IBAN/account number), debit card details (masked), USDT wallet addresses, and e-wallet account references (Skrill, Neteller)
• Bonus and promotional activity records

2.3 Usage & Technical Data

• IP address, device type, operating system, and browser type
• Pages visited, time spent on Platform, game sessions, bet history, and in-play activity
• Login timestamps and session activity logs
• Geolocation data (approximate, derived from IP address)

2.4 Communications Data

• Live chat transcripts and support ticket correspondence
• Email correspondence with pkr6 support
• Voluntary feedback or survey responses submitted through the Platform

2.5 Responsible Gaming Data

• Self-exclusion requests, deposit limit settings, and session limit configurations stored against your account
• Records of any responsible gaming interventions initiated by pkr6 or requested by the User

3.How We Use Your Data

pkr6 uses the personal data we collect for the following purposes:

pkr6 does not sell, rent, or commercially trade your personal data to unaffiliated third parties for their own marketing purposes.

4.Legal Basis for Processing

pkr6 processes your personal data under one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between pkr6 and the User (account operation, transaction processing, game delivery).
• Legal obligation: Processing required to comply with applicable AML, KYC, counter-terrorism financing, and other regulatory obligations.
• Legitimate interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where your explicit consent has been obtained. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

5.Data Sharing & Disclosure

pkr6 may share your personal data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, Neteller, and USDT processing partners, to execute deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify the identity and age of registered users in accordance with regulatory requirements.
• Game content providers: Licensed game studios and live casino providers (including Vivo Live) who supply the casino games and betting products on the pkr6 Platform. These providers may receive minimal session and stake data necessary to deliver the game.
• IT and infrastructure providers: Cloud hosting, content delivery network, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or official regulatory request. pkr6 cooperates fully with legitimate legal process and will disclose data as required without prior notice to the User where legally obligated to do so.
• Responsible gaming bodies: Where self-exclusion registrations or responsible gaming referrals are processed through recognised industry bodies or programmes.

All third-party processors engaged by pkr6 are contractually required to process personal data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection law.

6.Cookies & Tracking Technologies

The pkr6 Platform uses cookies and similar tracking technologies to operate core Platform functions, analyse usage patterns, and where consented, to deliver relevant content. The following categories of cookies are used:

• Strictly necessary cookies: Essential to the operation of the Platform, including session management, authentication, and security. These cannot be disabled without impairing Platform functionality.
• Analytical cookies: Used to collect anonymised or aggregated data about how users interact with the pkr6 Platform, enabling us to identify and resolve technical issues and improve the user experience.
• Preference cookies: Store user interface preferences such as language settings and display options between sessions.
• Marketing cookies: Used where you have consented to receive personalised content. These may track your activity across sessions to build a profile for content personalisation.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the availability of some Platform features. For marketing cookies, you may withdraw consent at any time through your account settings.

7.Data Retention

pkr6 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction in accordance with financial record-keeping requirements.
• Customer support communications: Retained for three (3) years from the date of the interaction, or longer where the correspondence relates to a dispute or legal claim.
• Usage and technical data: Retained for up to two (2) years in identifiable form, after which it may be aggregated and anonymised for analytical purposes with no retention limit.
• Responsible gaming records: Self-exclusion and limit records are retained for the duration of the exclusion period plus five (5) years to prevent re-registration during active exclusion periods.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

8.Data Security

pkr6 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the pkr6 Platform.
• Encryption of sensitive stored data including passwords (hashed with a cryptographically secure algorithm) and financial identifiers.
• Access controls restricting personal data access to authorised pkr6 personnel with a demonstrated business need.
• Regular security assessments, penetration testing, and vulnerability management processes.
• Incident response procedures for detecting, containing, and notifying affected parties of any data breach in accordance with applicable legal requirements.

While pkr6 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your pkr6 login credentials confidential and for notifying pkr6 immediately if you suspect any unauthorised account access.

9.Your Rights

Subject to applicable law, you have the following rights in relation to the personal data pkr6 holds about you:

• Right of access: You may request a copy of the personal data pkr6 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to retention obligations under applicable law.
• Right to restriction: You may request that pkr6 limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request that pkr6 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data on the basis of legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, please contact pkr6 via the live chat in your account dashboard or by email at [email protected]. pkr6 will respond to all data rights requests within thirty (30) days. We may request proof of identity before processing your request.

10.Children's Privacy

The pkr6 Platform is strictly for adults aged 18 and above. pkr6 does not knowingly collect or process personal data from persons under the age of 18. If we become aware that personal data has been collected from an individual under 18, we will take immediate steps to delete that data and close the associated account.

If you have reason to believe that a minor has registered on the pkr6 Platform, please contact us immediately at [email protected].

11.Third-Party Links

The pkr6 Platform may contain hyperlinks to third-party websites or services. This Privacy Policy applies solely to the pkr6 Platform. pkr6 has no control over and accepts no responsibility for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit.

12.Changes to This Privacy Policy

pkr6 reserves the right to update or modify this Privacy Policy at any time. Where changes are material, we will notify registered users by email or through a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the pkr6 Platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated policy, please close your account and cease using the Platform.

13.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or pkr6's data processing practices, please contact us using the following methods:

• Email: [email protected]
• Live Chat: Available 24/7 directly from your pkr6 account dashboard

pkr6 aims to respond to all privacy-related enquiries within ten (10) business days. For complex data rights requests, we may require up to thirty (30) days and will notify you accordingly.